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Preceptor Mini-Series 4: A Glimpse Into the Life of a Community Pharmacy Preceptor


Written & Directed by:     
Craig D. Cox, PharmD, FCCP, BCPS
Associate Professor, Pharmacy Practice
Vice Chair, Experiential Programs
Texas Tech University Health Sciences Center School of Pharmacy
 
 
This 6-episode Series follows a pharmacy student and preceptor from orientation to the midpoint of a community rotation. Each video episode is 5-8 minutes in length and builds upon the next.  During the Series you will experience a combination of inappropriate and quality interactions between the student, the preceptor, patients, and technicians.  At moments throughout each episode, two preceptor experts provide humorous interactions and share insight on how they would deal with each learning situation. The experts will discuss the principles focused on orientation, feedback, and teamwork as it directly relates to a community pharmacy experience. 
 
Resume a Course:  To resume a course, login to your account at the top right side of the page.  Next, go to "Pending Programs/CE" in the top gray toolbar. Select the "Distance" tab and then select "A Preceptor Mini-Series 4:  A Glimpse Into the Life of a Community Pharmacy Preceptor".
 
 
Watch the Trailer Below
 
 
 
 
 
Registration Fee:  This program is FREE to Texas Tech Health Sciences Center Preceptors.  For other state of Texas Preceptors the cost is $12 and for non-Texas Preceptors the cost is $15 for the 1.5 hour CE program (see below). Individuals will be audited to ensure they selected the correct enrollment type.  Those found to have falsely selected the wrong enrollment type for the lesser registration fee risk having their CPE credits removed from their NABP eProfile.
 
Group Discounts:  If you are interested in a group rate for your organization, college/school, institution, or other entity please click here.

Fee

$15.00

CE Hours

1.50

CE Units

0.150

Activity Type

  • Knowledge

Target Audience(s)

  • Pharmacists

Accreditation(s)

Accreditation Council for Pharmacy Education
 
Texas Tech University HSC School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education
as a provider of continuing pharmacy education.

Requirements for CE Credit

You will have the opportunity to obtain CE credit for each individual video episode (0.25 contact hours).  You may complete the video episodes in any order, HOWEVER, it is strongly encouraged that you do them in order (Episode 1, 2, 3, etc.) since each video episode builds upon the next.  You can complete the video episodes at your own pace.  Once you complete all 6 video episodes you will receive 1.5 contact hours of credit.  To receive credit for each individual video episode, you must view the video episode and complete the corresponding evaluation with reflection questions.  
 
For any individual video episode you fail to complete in its entirety, including the reflection questions, your credit for that specific video episode will be removed from CPE eMonitor.  
 
To Register for this Program: Select your fee type and then hit "Purchase Now" at the bottom of your screen.  If you would first like to read a description for each of the video episodes included in this course, please do so below.  

Please choose a Fee Type from the Drop Down Menu Below:
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Description
 
In this scenario, you observe a student and preceptor during their orientation session at the start of an community rotation.   After you view this episode you will be asked to spend a few minutes reflecting on the following questions:
 
  1. What were some things the preceptor did well during the orientation? 
  2. What are some areas the preceptor could improve on for future orientations?
  3. List one thing you learned during the program that you intend on incorporating into your rotation experiences?
Precepting Pearls 
 
1.    Get to know your learner and ask them what they want to get out of the rotation.  Develop the experience together.  This will help them take ownership        of their learning.
2.    Discuss the roles and responsibilities of your pharmacy staff and take the time to introduce them at the start of a rotation.  This will help to get the                rotation off to a good start. 
 
Credits 
 
Pharmacy Preceptor:  Deeatra Craddock, PharmD
Pharmacy Student:  Michelle Castelli, PharmD
Preceptor Expert #1:  Craig D. Cox, PharmD
Preceptor Expert #2:  Brian K. Irons, PharmD
 
Special Thanks 
 
Walgreen's Pharmacy
Studio 84 for use of their "basement"

Objectives

  • Recognize the importance of getting to know your learner at the start of a rotation.
  • Describe the importance of reviewing student and preceptor expectations during the rotation orientation.

Activity Number

0096-0000-15-067-H04-P

Release Date: Jun 12, 2015
Credit Expiration Date: Jun 12, 2018

CE Hours

0.25
   

   

Description
 
In this scenario, you observe a pharmacy student interacting with a patient and two pharmacy technicians.   After you view this episode you will be asked to spend a few minutes reflecting on the following questions:
 
  1. What issues did you see in the interactions between the pharmacy student and technicians? 
  2. What could the preceptor had done to prevent these issues from occurring?
  3. List one thing you learned during the program that you intend on incorporating into your rotation experiences?
Precepting Pearls 
 
1.    Preceptors must be sure their students are ready before allowing them to practice independently.  
2.    Preceptors must be aware of both the positive and negative interactions between their students and pharmacy staff.  Not spending time to do this, could          have significant impact on the quality of the rotation experience.
 
Credits 
 
Pharmacy Preceptor:  Deeatra Craddock, PharmD
Pharmacy Student:  Michelle Castelli, PharmD
Pharmacy Technician #1:  Andrew Patel, PharmD
Pharmacy Technician #2:  Nam Nguyen, PharmD
Patient:  Joshua Miller
Preceptor Expert #1:  Craig D. Cox, PharmD
Preceptor Expert #2:  Brian K. Irons, PharmD
 
Special Thanks 
 
Walgreens Pharmacy
Studio 84 for use of their "basement"

Objectives

  • Illustrate the impact negative interactions between students and pharmacy staff can have on an experiential rotation.
  • Determine the appropriate level of supervision you should provide for your student during an experiential rotation

Activity Number

0096-0000-15-068-H04-P

Release Date: Jun 12, 2015
Credit Expiration Date: Jun 12, 2018

CE Hours

0.25
   

   

Description
 
In this scenario, you observe the pharmacy preceptor asking her student to do “non-rotation” related activities and witness another interaction between the student and a patient.   After you view this episode you will be asked to spend a few minutes reflecting on the following questions:
 
  1. What activities did you find inappropriate?  Thinking back on your rotation experiences as a preceptor are their things you have asked your students to do like this? 
  2. In this scenario, how could the preceptor have better handled the interaction between the student and the patient?
  3. List one thing you learned during the program that you intend on incorporating into your rotation experiences?
 
Precepting Pearls 
 
1.    Treat your students with respect if you want them to take your rotation seriously.  Only assign them activities that will help to enhance their learning experience. 
2.    Despite your busy schedule, set aside time to observe your student performing required rotation activities.  It only takes a few minutes and can have a significant                impact on student learning. 
 
Credits 
 
Pharmacy Preceptor:  Deeatra Craddock, PharmD
Pharmacy Student:  Michelle Castelli, PharmD
Pharmacy Technician:  Thomas Boyd
Patient:  Becci Stephens
Preceptor Expert #1:  Craig D. Cox, PharmD
Preceptor Expert #2:  Brian K. Irons, PharmD
 
 
Special Thanks 
 
Walgreens Pharmacy
Studio 84 for use of their "basement"

Objectives

  • Examine how preceptor assignment of inappropriate activities can influence a student’s perception of the quality of a rotation experience.
  • Identify opportunities during a community pharmacy experience for a preceptor to observe student’s performance.

Activity Number

0096-0000-15-069-H04-P

Release Date: Jun 12, 2015
Credit Expiration Date: Jun 12, 2018

CE Hours

0.25
   

   

Description
 
In this scenario, you observe a pharmacy student interacting with two patients in the aisles of a community pharmacy.   After you view this episode you will be asked to spend a few minutes reflecting on the following questions:
 
  1. What issues did you see in the interactions between the pharmacy student and patients? 
  2. What could the preceptor had done to prevent these issues from occurring?
  3. List one thing you learned during the program that you intend on incorporating into your rotation experiences?
 
Precepting Pearls 
 
1.    Remember your students are an extension of your practice.  Their actions are a direct reflection of you as a preceptor.
2.    Allow students to be on their own only when they are ready.  It is your responsibility to assess this.  You must recognize ill prepared students may provide          recommendations to patients that could negatively impact their health.
 
Credits 
 
Pharmacy Preceptor:  Deeatra Craddock, PharmD
Pharmacy Student:  Michelle Castelli, PharmD
Pharmacy Technician:  Thomas Boyd
Patient #1:  Gabriela Robledo
Patient #2:  Travis Clements, PharmD
Preceptor Expert #1: Craig D. Cox, PharmD
Preceptor Expert #2: Brian K. Irons, PharmD
 
 
Special Thanks 
 
Walgreens Pharmacy
Studio 84 for use of their basement

Objectives

  • Examine interactions between a student and patient and determine how lack of preceptor supervision can impact an experience.
  • Recognize when it is appropriate to allow a student to practice independently.

Activity Number

0096-0000-15-070-H04-P

Release Date: Jun 12, 2015
Credit Expiration Date: Jun 12, 2018

CE Hours

0.25
   

   

Description
 
In this scenario, you observe the pharmacy student discussing their "free time" with the pharmacy technician.  Following this, you see the pharmacy preceptor discussing her student's performance with another pharmacist in the store.   After you view this episode you will be asked to spend a few minutes reflecting on the following questions:
 
  1. What innovative teaching strategies do you employ to provide short “bursts” of information to your students during slow times at your practice?
  2. How often do you ask for feedback from your colleagues about your student’s performance?  Is it formal or informal feedback?  What challenges/benefits do you see with seeking out this information? 
  3. List one thing you learned during the program that you intend on incorporating into your rotation experiences?
Precepting Pearls 
 
1.    Design activities for your rotation that could be given to students during slow times at the pharmacy.  This could help eliminate frustration on a student’s part when            there is nothing to do and if done right could be of benefit to you and your staff.
2.    It is important to ask for feedback from others who help supervise your students during a rotation.  However, it is equally as important to observe any concerns first            hand prior to calling out your student.
 
Credits 
 
Pharmacy Student:  Michelle Castelli, PharmD 
Pharmacy Technician:  Andrew Patel, PharmD
Pharmacy Preceptor:  Deeatra Craddock, PharmD
Pharmacist:  Jared Thornhill, PharmD
Preceptor Expert #1:  Craig D. Cox, PharmD
Preceptor Expert #2:  Brian K. Irons, PharmD
 
 
Special Thanks 
 
Walgreens Pharmacy
Studio 84 for use of their "basement"

Objectives

  • Identify strategies to take advantage of “teachable moments” during the slow times of a community pharmacy experience.
  • Discuss how feedback from other community pharmacy staff can be used to enhance the educational experience.

Activity Number

0096-0000-15-071-H04-P

Release Date: Jun 12, 2015
Credit Expiration Date: Jun 12, 2018

CE Hours

0.25
   

   

Description
 
In this scenario you first observe the pharmacy preceptor reflecting on the rotation experience, followed by a heated feedback session between the pharmacy student and preceptor.  After you view this episode you will be asked to spend a few minutes reflecting on the following questions:
 
  1. Do you routinely provide feedback to your students?  What did this preceptor do well in providing feedback to her student? What could she have done better?
  2. What is the most challenging evaluation (midpoint or final) that you remember having? What made it challenging? How did you overcome it? If you have never had a student on rotation what is your biggest concern in regards to providing them with feedback?
  3. List one thing you learned during the program that you intend on incorporating into your rotation experiences with students?
Precepting Pearls 
 
1.    It is important to provide feedback to students both verbally and in written form.  Taking the time to write out your thoughts gives students the                        opportunity to look back on their progress at a later date. 
2.    Be aware of your surroundings when providing constructive feedback to your students.  It is inappropriate to verbally attack them when others are                    present.  Rather take time to meet with them privately.
 
Credits 
 
Pharmacy Preceptor:  Deeatra Craddock, PharmD
Pharmacy Student:  Michelle Castelli, PharmD
Pharmacy Technician:  Andrew Patel, PharmD
Preceptor Expert #1:  Craig D. Cox, PharmD
Preceptor Expert #2:  Brian K. Irons, PharmD
 
Special Thanks 
 
Walgreens Pharmacy
Studio 84 for use of their "basement"

Objectives

  • Discuss the importance of providing feedback to students throughout an experiential rotation.
  • Determine the most appropriate location to provide constructive feedback to students while precepting in a community pharmacy setting.

Activity Number

0096-0000-15-072-H04-P

Release Date: Jun 12, 2015
Credit Expiration Date: Jun 12, 2018

CE Hours

0.25